GETTING READY FOR …

 NEW VINYL FLOORING

Here are a few things to keep in mind while preparing for new vinyl flooring installation.

Please take a moment to look over the following tips and policies.

  • FURNITURE:  If K & C will be handling the removal and replacement of your furniture or appliances, this means we will handle the big stuff - washers, dryers, dressers, etc.  Please remove all small items - lamps, pictures, knick-knacks, etc.  We cannot be responsible for breakables if you do not have them out of harms way.  If we are including any closets, they should be empty as well, including any clothing that hangs to the floor.  Electronic equipment (TVs, stereos, etc) and computers must be disconnected and removed by the homeowner.
  • REMOVAL OF EXISTING FLOORING:  If it is agreed that K & C will be taking up existing carpet and padding, we will prepare the old material for municipal trash pick up.  We cut the material into 3 foot strips, roll it up, tape it, and put it at the curb (or at a specified location).  Existing resilient flooring will be cut down into 4' x 4' maximum size.  Trash haulers vary as to requirements and quantities they take, so please check with them prior to installation day.  Removal of old flooring from your property by K & C is available at an additional charge.  If you are going to remove the existing material, please take care to be as thorough as possible - all staples must be taken out, as well as any adhesives used during previous installations. 
  • ACCESSIBLITY:  Please leave adequate pathways to and from the location getting new flooring.  When working on the second floor, please remove pictures, shelves, sconces, etc. from the stairwell.  We also ask for a parking spot as close to the door as possible.  Your new floor can be very heavy!!
  • SEAMS:  The degree to which a seam will be noticeable varies with each type of flooring material. While we do our absolute best to make seams as unnoticeable as possible, we cannot guarantee invisible seams.  Seam location and waste factors influence the total amount of material needed, and therefore need to be discussed ahead of time, not on the day of installation.
  • DOORS:  The combined thickness of new flooring and underlayments can vary greatly.  Your doors should never rub the finished floor surface - this will damage the wear layer, and affect the performance.  If your doors need to be trimmed at the bottom, we will leave them off their hinges.  You will need to make arrangements to have them cut.
  • PETS:  Please be considerate of our installers with regards to pets.  We may have to make many trips in and out of your house, and we cannot be responsible for any pets "escaping".  Please do not expect our installers to concentrate on both their installation and your animals.  Dogs that bark incessantly are annoying and distracting.
  • HEAT:  Vinyl floors are the most temperature sensitive of all floors during the installation phase. Proper heat is critical to a trouble-free installation.  All manufactures and installation guidelines require a minimum of 65 degrees 24 hours prior to, during, and after installation to ensure proper adhesion and curing time.  We WILL NOT install vinyl floors not meeting these requirements. 
  • DUST:  A certain amount of dust will be created during the process, whether from sweeping, floor preparation, or removing old flooring. While we will do our best to minimize this, it is unavoidable.  We apologize in advance.
  • TOILETS:  If we are including any areas that have a toilet, we can remove it for installation. We CANNOT re-install toilets due to insurance regulations.  It is recommended that you arrange to have a qualified plumber re-install the toilet.
  • DATES & CANCELATIONS:  We will not schedule your installation date until we have received your material in our warehouse. Once we have done so, it is your responsibility to keep your date of installation. While we recognize that problems and emergencies can arise at the last minute, canceling the date that we have agreed upon for installation can affect many other people, and re-scheduling can be difficult and inconvenient.  Minimum charges may apply to customer originated cancellations.

                 Thank you for choosing K & C Floor Covering for your new flooring, and for reviewing this notice. We strive to make your experience as trouble-free and satisfying as possible.  If you have any  questions or concerns, please don't hesitate to call us.

See you on Installation Day!!

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