K&C Floor Covering Inc. is one of the Bucks County area's most respected floor covering specialist.

GETTING READY FOR … NEW CARPET

Here are a few things to keep in mind while preparing for new carpet installation.

Please take a moment to look over the following tips and policies.

FURNITURE: If K & C will be handling the removal and replacement of your furniture, this means we will handle the big stuff - sofas, beds, dressers, etc. Please remove all small items - lamps, pictures, knick-knacks, etc. We cannot be responsible for breakables if you do not have them out of harms way. If we are carpeting any closets, they should be empty as well, including any clothing that hangs to the floor. Electronic equipment (TVs, stereos, etc) and computers must be disconnected and removed by the homeowner.
REMOVAL OF EXISTING FLOORING: If it is agreed that K & C will be taking up existing carpet and padding, we will prepare the old material for municipal trash pick up. We cut the material into 3 foot strips, roll it up, tape it, and put it at the curb (or at a specified location). Trash haulers vary as to requirements and quantities they take, so please check with them prior to installation day. Removal of old flooring from your property by K & C is available at an additional charge. If you are going to remove the existing material, please take care to be as thorough as possible - all staples must be taken out, as well as any adhesives used during previous installations. Tack strips around the perimeter can be left - we will replace or re-fasten any that need it.
ACCESSIBLITY: Please leave adequate pathways to and from the location getting new carpet. When working on the second floor, please remove pictures, shelves, sconces, etc. from the stairwell. We also ask for a parking spot as close to the door as possible. Your new carpet can be very heavy!!
SEAMS: The degree to which a seam will be noticeable varies from carpet to carpet. While we do our absolute best to make seams as unnoticeable as possible, we cannot guarantee invisible seams. Location and waste factors influence the total amount of carpet needed, and therefore need to be discussed ahead of time, not on the day of installation.
DOORS: The combined thickness of new carpet and padding can vary greatly. Your doors should never rub the carpet - this will distort the yarn, and affect the performance. If your doors need to be trimmed at the bottom, we will leave them off their hinges. You will need to make arrangements to have them cut.
PETS: Please be considerate of our installers with regards to pets. We may have to make many trips in and out of your house, and we cannot be responsible for any pets "escaping". Please do not expect our installers to concentrate on both their installation and your animals. Dogs that bark incessantly are annoying and distracting.
HEAT: Carpets contain synthetic materials, making them very temperature sensitive. Proper heat is critical to a trouble-free installation. All Manufactures and installation guidelines require a minimum of 65 degrees 24 hours prior to, and during installation to ensure proper stretch (or adhesion when gluing carpet direct).
DUST: A certain amount of dust will be created during the process, whether from sweeping, floor preparation, or removing old carpet. This is unavoidable. We apologize in advance.
PAINT & MOULDINGS: If you are planning to paint before we install new carpet, please insure that the paint has at least 48 hours to fully cure before installation. Carpet backing can be very abrasive and may scuff baseboards or other trim mouldings. We will do our best to minimize this, but you may have to do some touch-up after we leave. Hint - cut your old carpet 3 inches away from the baseboards and sides of steps before painting to get all the way to the bottom of the moulding.
DATES & CANCELATIONS: We will not schedule your installation date until we have received your material in our warehouse. Once we have done so, it is your responsibility to keep your date of installation. While we recognize that problems and emergencies can arise at the last minute, canceling the date that we have agreed upon for installation can affect many other people, and re-scheduling can be difficult and inconvenient. Minimum charges may apply to customer originated cancellations.

Thank you for choosing K & C Floor Covering for your new flooring, and for reviewing this notice. We strive to make your experience as trouble-free and satisfying as possible. If you have any questions or concerns, please don't hesitate to call us.

See you on Installation Day!!